Flooring guide

Changing your flooring to carpet, timber, laminate or tiles requires Strata approval, and you'll need an acoustic report as part of that process. This guide covers what's required, how to get it, and what happens if it doesn't hold up.

Why an acoustic report is required

Sound travels differently through hard flooring than through carpet, and The Precinct's building standard sets a minimum acoustic threshold that any new floor must meet. This protects the amenity of the apartment below yours as much as it protects you from a future dispute.

For reference, if you're briefing an installer or tester: the existing structure is a 220mm solid slab, with no gyprock ceiling or insulation below it.

Why it matters for our building specifically

Two kinds of noise

Voices, TV and music are mostly absorbed by the slab's own mass, so a 220mm solid slab already handles that reasonably well. The harder problem is impact noise – footsteps, dropped objects, subwoofers – which vibrates through the slab itself. This is what an acoustic underlay is there to solve, and it's the part your flooring choice needs to get right.

No ceiling buffer below

Because there's no gyprock ceiling or insulation underneath the slab, there's no second layer doing any of the acoustic work for you. The flooring and underlay combination has to carry the full load on its own – which is why the report needs to test your exact setup rather than a generic spec sheet. Small differences show up more directly in the apartment below when there's nothing to buffer them.

Flooring type makes a difference

On a slab like ours, more flexible flooring (laminate, for example) tends to perform better acoustically than a rigid material like ceramic tile, because it can flex slightly and let the underlay absorb the impact rather than transmitting it straight through.

The edges matter as much as the underlay

Wherever new flooring meets a skirting board or wall, a rigid connection lets noise “flank” around the underlay into the slab. A proper installation leaves a small gap filled with flexible sealant instead.

Getting the report

Worth doing properly the first time. Some flooring companies won't work in apartments at all because of this requirement, so it's worth confirming upfront that a prospective installer can supply a compliant report before you commit to them.

1
Choose your flooring and acoustic underlay together. The type of underlay depends on the flooring and on who's installing it – a tiler and a timber installer will typically use different products.
2
Ask the installer or manufacturer for the acoustic report. This is a standard part of their service, not a special request. The report needs to be a physical test, not a desktop study, of the specific flooring plus its relevant acoustic underlay.
3
Check the report is tested to current NCC standards. Acoustic standards change over time, so an older or generic report may not be accepted.
4
Submit the report to the Strata Manager for review alongside your flooring approval request.

The risk if it doesn't pass

Read this before you commit to a supplier. Approval based on a paper report isn't the end of the story. If a noise complaint is raised after the flooring is laid and the acoustics are then tested and found not to meet the required level, you'll be required to remove the flooring at your own cost. Factor this into your decision before signing off on a product or installer.